Privacy Policy
Last updated: 17 September 2025
Who we are: Weaver Cre8ive (“we”, “us”, “our”)
Contact: +8801782899976 • Email: [weavercre8ive@gmail.com]
We respect your privacy. This policy explains what we collect, why we collect it, how we use it, who we share it with, and the choices you have.
What we collect
We collect only what we need to run the store and deliver your order.
● Identity & contact: name, phone, email, delivery/billing address.
● Order & support: items you buy, notes or customization details, messages you send us (phone, email, social, chat).
● Payment: payment status and method. We don’t store card numbers. Card data is handled by our payment processor.
● Marketing preferences: newsletter opt-in/opt-out, engagement with our emails or ads.
● Technical data: IP, device/browser info, cookies, and pixels for analytics and ads (e.g., Meta, Google).
● User content (optional): photos or engraving text you provide for custom work.
Sources: you (checkout, forms, messages), cookies/analytics, payment processors, couriers, and social platforms when you interact with us there.
How we use your data (and legal bases)
Process and deliver your order (create the order, take payment, ship, notify) — contract.
● Customer support and account management — contract/legitimate interests.
● Fraud prevention, security, invoices and tax — legal obligation/legitimate interests.
● Marketing by email, SMS, post, or social ads — consent (where required) or legitimate interests. You can opt out anytime.
● Analytics and site improvements — legitimate interests/consent (for cookies where required).
● Contests, surveys, or promotions — consent/contract.
Marketing choices
If you subscribed or bought from us (and didn’t opt out), we may send you product updates and offers.
● Unsubscribe: use the link in our emails or contact us; we’ll remove you.
● Social ads: we may share your email securely (hashed) with platforms (e.g., Facebook) to show or exclude ads. You can opt out by telling us.
Sharing your data
We don’t sell your data. We share it only with trusted partners who help us run the business, under contracts that protect your information:
● Payment processors (to take payments).
● E-commerce & IT providers (e.g., website hosting, email service).
● Couriers (e.g., Redx, Steadfast, Pathao) to deliver orders.
● Marketing/analytics providers (email platform, Meta/Google pixels) when you’ve consented or where we rely on legitimate interests.
Law enforcement/tax authorities if legally required.
International transfers
Some providers may store data in other countries. We use reputable services and appropriate safeguards (e.g., contractual protections).
How long we keep data
● Orders & invoices: up to 7 years (tax/audit).
● Support messages: up to 24 months after last contact.
● Marketing contacts: until you opt out or after 24 months of inactivity.
● Cookies: per your browser settings and our cookie controls.
Cookies & tracking
We use cookies and similar tech to run the site, remember your cart, measure performance, and show relevant ads.
● You can control cookies in your browser settings.
● Blocking some cookies may affect site features.
Your rights
Subject to local law, you can:
● Access the personal data we hold about you.
● Correct inaccurate data.
● Delete your data (where it’s no longer needed).
● Restrict or object to certain processing (including marketing).
● Withdraw consent at any time (this won’t affect past lawful use).
● Data portability where applicable.
To exercise any right, contact us. You can also complain to your local data protection authority.
